Last updated: June 2026
TASKO respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, share, and protect your information when you use the TASKO app, website, or services.
By using TASKO, you agree to this Privacy Policy.
TASKO is an on-demand errand and local services platform in Nepal.
We connect customers who need tasks done with independent Taskers who can accept and complete those tasks.
Our services may include heavy lifting, queue standing, pickup and delivery, errands, Safe Ride Home, and other local services.
We may collect the following information from users:
For Safe Ride Home or ride-related services, we may collect vehicle document details, insurance details, driving license details, and location information where necessary.
We use your information to:
We may share necessary information between Customers and Taskers to complete a task, such as name, task details, location, instructions, and contact method.
We may also share information with:
We do not sell your personal information.
TASKO may collect your location to provide task matching, pickup, delivery, Safe Ride Home, safety support, live tracking, and dispute review.
Location information may be used during active tasks to help Customers and Taskers complete the service safely and properly.
You can disable location permission from your device settings, but some features may not work properly.
Payments may be processed through third-party payment providers.
TASKO may collect transaction details, payment status, refund details, and payout details.
TASKO does not store sensitive card or payment authentication details unless legally permitted and required.
TASKO may collect and store messages, photos, task instructions, delivery proof, completion proof, complaints, and other task-related evidence.
We may use this information for customer support, safety, cancellation review, refund decisions, damage claims, and dispute resolution.
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online platform can guarantee complete security. You are responsible for keeping your account login details safe.
We keep your information as long as needed to provide our services, comply with legal obligations, resolve disputes, process payments, prevent fraud, and maintain business records.
When information is no longer needed, we may delete, anonymize, or securely store it as required.
You may request to access, update, correct, or delete your personal information by contacting us.
Some information may be retained if required by law, payment records, dispute handling, fraud prevention, or legitimate business reasons.
TASKO may send you service updates, booking alerts, payment notices, safety messages, offers, and promotional messages.
You may opt out of promotional messages where available, but important service messages may still be sent.
TASKO is intended for users who are 18 years or older.
We do not knowingly collect information from children. If we find that a minor has created an account, we may remove or restrict the account.
TASKO may use third-party services such as payment gateways, maps, analytics tools, verification providers, and communication providers.
These third parties may process your information according to their own privacy policies.
We may update this Privacy Policy from time to time.
Updated versions will be posted on our app or website. By continuing to use TASKO after updates, you agree to the revised Privacy Policy.
For privacy-related questions or complaints, contact us at: